If your coders accept all the problems your testers find - including the intermittent, non-reproducible ones - then they need diagnostic skills.
If not, your testers need diagnostic skills to make the bug more easily reproducible
Who's teaching / writing about diagnostic skills? How are they characteristically different from analysis skills?
this is a good point, although people know this, they do miss it out sometimes. Making them aware should be the first step towards the approach of giving logs for the bugs found.
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